How to recover your KRA-ITAX password (forgot/change password)

Requirements.

Valid email in the Kra systems: The email you used during Kra registration.

If your email is not active please try to recover it with your mail server if it fails

Click How to Change your Kra Email

How to recover your KRA-ITAX password (forgot/change password)

• Open the Kra portal
• On the menu bar click Kra online services tab.
• Enter your Kra pin.
• Click forgotten password below Password textbox.
• The new page will require you to enter some mathematics answer ie(2+34).
• After filling the details. Submit.
• Open your Mail and refresh your inbox.
• You will find your new password as a new inbox mail.
• Use it to Login in the Kra portal. Note don’t copy paste.
• Login should be successful where at the beginning you will be required to set new password.

By now you will have finished the setting.

The best password should be like this:  mhgD23.uJ  as required by Kra system.